Admission to the pool does not entitle customers to clear swimming space; this may not be possible when the pool is busy.
Should the pool be required to close earlier than scheduled, refunds will only be provided upon production of evidence of purchase of an admission ticket and only when the customer has had use of less than 50% of the session.
Customers required to leave the facility as a consequence of breaches of Terms and Conditions or pool rules shall have no right to a refund.
At the end of a session, the pool must be vacated, and all users must leave the premises.
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