Bookings cancelled by the Pool are non-refundable with the exception of adverse weather where the pool has to close. We will offer a different date where possible.
Any customer wishing to reschedule a booking must do so more than 48 hours before the commencement of the session. This can be done via your booking email.
Cancellations where you require a refund, must be done more than 10 days before your booking date.
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