Thank You For Your Booking

Yippee! You're booked in.

You're booked in!
✉︎ You will get an order confirmation, and a separate email with your booking details. Please check your spam if you haven't received both.
At the pool
→ When you arrive at the pool, please check in at the kiosk - we just need the name on your booking.
Important information
☀︎ If using sunscreen, please make sure you apply it an hour before your booking, and shower before entering the pool. This is vital to help us keep the pool clear, and stay open.

I need to reschedule my booking
No problem! As long as your booking start time is more than 48 hours away, just click the link below to manage your booking.
RESCHEDULE MY BOOKING
I need to cancel my booking
Ok, as long as your booking is more than 10 days away, use the link below to cancel your booking. You'll be refunded automatically (which can take up to 10 days).
CANCEL MY BOOKING
It's less than 48 hours until my booking, can I still change it?
Unfortunately not, we have the 48 hour policy in place as it allows us to resell slots. We are a small charity who is very dependent on weather, so we have to have a refund and cancellation policy in place to ensure we make enough money to cover the cost of heating and staffing the pool.